FAQ

Vertex is a modern legal practice management platform purpose-built for the Indian legal ecosystem. It helps law firms and independent practitioners manage cases, track court dates, organize documents, collaborate with team members, and stay on top of deadlines — all from one place.

Vertex is built for Indian legal professionals, including:

• Solo practitioners managing their own caseload
• Small to mid-size law firms that need team collaboration
• Litigation teams that rely heavily on e-Court tracking
• Corporate legal departments managing high case volumes

Vertex is currently focused on the Indian legal ecosystem, including integration with Indian e-Court systems. While the core case and document management features work for any jurisdiction, features like e-Court integration are specific to India.

During the beta period, all plans and features are completely free — no credit card required. After beta, Vertex will offer both free and paid plans. Early adopters will receive grandfathered pricing.

Vertex is a web-based application accessible from any modern browser on desktop, tablet, or mobile. Native mobile apps are on the roadmap.

Visit vertex.legal and click Get Started. You can sign up with your email address. Once registered, you can create or join an organization and start adding cases immediately.

Vertex offers plans for both individuals and teams:

Personal Plans:

Team Plans:

All plans are free during beta.

Yes. You can upgrade or downgrade your plan at any time from your organization settings. Changes take effect immediately. If downgrading causes you to exceed a plan's limits, your existing data is preserved — you just won't be able to add new items beyond the limit.

You'll receive a notification when you're approaching your limit. Once reached, you won't be able to create new cases or upload new files until you upgrade your plan or free up space. Your existing data is never deleted.

Yes. Additional storage is available at ₹99 per 10 GB on Standard, Pro, Starter, and Pro (Team) plans.

You can create up to 1 free organization and up to 5 paid organizations per account.

Vertex connects to Indian court systems — including e-Court (all Indian district courts) and Kerala Courts — to pull case data, hearing dates, orders, and status updates. Once you link a case to its court record, Vertex automatically syncs updates so you always have the latest information without manual checking.

See the Court Portals page for details.

Vertex can send you case updates, hearing reminders, and deadline alerts directly to your WhatsApp. You'll receive notifications for upcoming hearings, new case updates from e-Court, and other important events.

WhatsApp notifications are available on all plans (with a monthly limit on the Free plan). See the Notifications page for details.

Yes, on Team plans. You can add team members to your organization and assign them to specific cases. Vertex supports role-based access control so you can define who can view, edit, or manage different parts of your practice.

See User Roles & Permissions for more details.

Vertex supports all common document types including PDF, Word (DOCX), Excel (XLSX), images (JPG, PNG), and more. Files are organized per case and can be categorized for easy retrieval.

Yes. Vertex includes a built-in calendar that shows all your hearing dates, deadlines, and appointments in one view. Hearing dates synced from e-Court appear automatically. You can also create custom events and set reminders.

If you have existing case data you'd like to migrate into Vertex, contact our support team and we'll help you with the import process.

Every Sunday at 8:00 AM IST, Vertex publishes a curated roundup of the most important Indian legal news from the past week. Articles are sourced from 20+ publications (LiveLaw, Bar and Bench, SCC Online, and more), scored by AI for relevance, and organized into categories like Supreme Court, High Court, Kerala, and Legislation.

You receive the top highlights via Push and WhatsApp notifications, and can read the full edition in the app at any time. See the Weekly News Digest page for more.

Yes. Vertex takes data security seriously:

• All data is encrypted in transit (TLS) and at rest
• Infrastructure is hosted on secure cloud providers
• Access is controlled through role-based permissions
• Regular backups ensure data durability

Yes. You can export your case data and documents at any time. Vertex believes your data belongs to you — there's no lock-in.

Vertex works on all modern browsers:

• Google Chrome (recommended)
• Mozilla Firefox
• Microsoft Edge
• Safari

We recommend using the latest version of your browser for the best experience.

Vertex requires an internet connection to function. Offline support is not currently available but is being considered for future releases.

We appreciate bug reports. You can:

1. Message us on WhatsApp with a description and screenshots
2. Email support@vertex.legal with steps to reproduce the issue
3. Call us at +91 95390 22225

Include as much detail as possible — what you were doing, what happened, and any error messages you saw.

A public API is not currently available but is on the roadmap. If you have a specific integration need, contact us to discuss options.